1616 Centerville Turnpike Suite 215 Virginia Beach, Virginia 23464 US
 

Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to www.universalpest.com and Universal Pest & Termite, Inc. and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Universal Pest & Termite, Inc. include www.universalpest.com, Universal Star Duct Cleaning / Universal Insulation Doctor, www.universalductcleaning.com and www.universalinsulationdoctor. The Universal Pest & Termite, Inc. website is a Home Services site. By using the Universal Pest & Termite, Inc. website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, Universal Pest & Termite, Inc. may collect personally identifiable information, such as your:

  • First and Last Name
  • Mailing Address
  • E-mail Address
  • Phone Number

If you purchase Universal Pest & Termite, Inc.’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Connecting With The Universal Pest & Termite, Inc. Apllications and Information Provided By You

When You Register or Otherwise Contact Us. When you provide us with information in connection with a particular activity or otherwise sign up for or order our Products and Services or provide your contact information, including an email address or telephone number in connection with that activity, product or service, you agree that this action constitutes a purchase or inquiry establishing a business relationship with us. You expressly consent to our communicating with you about Universal Pest & Termite, Inc. using the information you provided to us. You also attest that you have the legal authority over any telephone number you provide to us and can provide us with the authorization to contact you. This means we may contact you, in person or by recorded message, by e-mail, telephone and/or mobile telephone number (including use of automated dialing equipment), text (SMS) message, or any other means of communication that your wireless or other telecommunications device may be capable of receiving.

Use of your Personal Information

Universal Pest & Termite, Inc. collects and uses your personal information to operate its website
(s) and deliver the services you have requested.

Universal Pest & Termite, Inc. may also use your personally identifiable information to inform you of other products or services available from Universal Pest & Termite, Inc. and its affiliates.

Sharing Information with Third Parties

Universal Pest & Termite, Inc. does not sell, rent or lease its customer lists to third parties.

Universal Pest & Termite, Inc. may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. Universal Pest & Termite, Inc. may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Universal Pest & Termite, Inc., and they are required to maintain the confidentiality of your information.

Universal Pest & Termite, Inc. may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Universal Pest & Termite, Inc. or the site; (b) protect and defend the rights or property of Universal Pest & Termite, Inc.; and/or (c) act under exigent circumstances to protect the personal safety of users of Universal Pest & Termite, Inc., or the public.

Third Party Analytic Technologies

We use third parties’ analytic and tracking tools to better understand who is using the Universal Pest & Termite, Inc. Applications, how people are using the Universal Pest & Termite, Inc.

Applications and how to improve the effectiveness of the Universal Pest & Termite, Inc Applications and its content, and to help those parties serve more targeted advertising to you across the Internet or help us serve more targeted advertising to you. Those third party companies may use cookies, pixel tags or other technologies to collect and store anonymous information such as time of visit, pages visited, time spent on each page of the Universal Pest & Termite, Inc Applications, Device Identifiers, type of operating system used and other website(s) you may have visited. They might combine information they collect from your interaction with Universal Pest & Termite, Inc Applications with personal information they collect from other sources. We do not have access to, nor control over, third parties’ use of cookies or other tracking technologies.

Some of the analytic and tracking tools we use are Google Analytics and Google Analytics Advertising. The Google Analytics Advertising features we use include the following:

  • Remarketing
  • Google Display Network Impression Reporting
  • Google Analytics Demographic and Interest Reporting
  • Integrated services that require Google Analytics to collect data via advertising cookies and anonymous identifiers

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Universal Pest & Termite, Inc.. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Universal Pest & Termite, Inc. website.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Feedback

All comments, feedback or materials submitted by you to us, including feedback, testimonials, images, reviews, questions, comments, suggestions or ideas (collectively, “Feedback”), shall be received and treated by us on a non-confidential and unrestricted basis. Universal Pest & Termite, Inc. will be free to use, display, perform, distribute, copy, adapt, and promote, in any medium now known or later developed, without compensation to you, the Feedback along with all ideas, concepts, know-how, techniques or methodologies contained in such Feedback, for any purpose whatsoever, including without limitation, developing, marketing and selling our Products and Services incorporating such Feedback. You agree that in submitting Feedback, it will not violate any right of any third party, including any confidentiality, copyright, trademark, privacy or other personal or intellectual property or proprietary rights, and will not cause injury to any person or entity. You further agree that no Feedback you submit will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain viruses,

commercial solicitations, or any form of “spam”.

Security of your Personal Information

Universal Pest & Termite, Inc. secures your personal information from unauthorized access, use, or disclosure. Universal Pest & Termite, Inc. uses the following methods for this purpose:

  • SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Children Under Thirteen

Universal Pest & Termite, Inc. does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Opt-Out & Unsubscribe from Third Party Communications

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from third-party partners of Universal Pest & Termite, Inc. by contacting us here:
– Web page: www.universalpest.com
– Email: info@universalpest.com
– Phone: 757-502-0200

E-mail Communications

From time to time, Universal Pest & Termite, Inc. may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

If you would like to stop receiving marketing or promotional communications via email from Universal Pest & Termite, Inc., you may opt out of such communications by Customers may unsubscribe from emails by “replying STOP” or “clicking on the UNSUBSCRIBE button.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes to this Statement

Universal Pest & Termite, Inc. reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

Universal Pest & Termite, Inc. welcomes your questions or comments regarding this Statement of Privacy. If you believe that Universal Pest & Termite, Inc. has not adhered to this Statement, please contact Universal Pest & Termite, Inc. at:

Universal Pest & Termite, Inc.
1616 Centerville Turnpike suitye 216 Virginia Beach, Virginia 23464

Email Address: info@universalpest.com

Telephone number:
757-502-0200

Effective as of December 05, 2018