Privacy Policy

1. Introduction

Universal Insulation Doctor ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for services.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and mailing address when you submit our contact or estimate request form.
• Service Information: Details about your home and insulation needs that you voluntarily provide.
• Usage Data: Information about how you interact with our website, including pages visited and time spent on each page.
• Device Information: IP address, browser type, and operating system.

3. How We Use Your Information

• To respond to your estimate requests and inquiries
• To schedule and deliver insulation services
• To send you service-related communications
• To improve our website and services
• To comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. SMS/Text Messaging

If you opt in to receive text messages, we use your mobile number to respond to your inquiry and send service-related updates. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to cancel at any time.

7. Contact Us

If you have questions about this Privacy Policy, contact us at:

Universal Insulation Doctor
Phone: (757) 962-0340
Service Area: Hampton Roads, Virginia